Clarification of New Billing Updates

Senate Bill 998 (Discontinuation of Residential Water Service for Non-Payment) went into effect in the state of California on February 1, 2020. This is a statewide bill with the purpose of preventing shut off and late fees. Here is how BSMWC is changing our policies to abide.  

This bill has caused several changes to the BSMWC billing cycle for our shareholders:

Perhaps the biggest change our shareholders will notice is the change in due date. Bills will now have a due date of the 1st of the Month and are due upon receipt. Payments made within 45 days of the bills due date will be considered on time with no late fees applied. A 15-day shut-off reminder bill with a $10.00 late fee will be sent to all shareholders who have not made a payment within 45 days of the due date (the 1st of the Month). Shareholders should be aware that BSMWC is discontinuing our 48-hour notices and the $20.00 fee that went with it. 60 days after the due date of the 1st all shareholders who have not made payments will be due for shut off with a $50.00 fee included. 

If you have further questions or concerns you can find the full list of rules and regulations for Senate Bill 998 here. Again, SB 998 is an order of the state, not LA County, the City of Bellflower, or BSMWC. If you have questions you can contact BSMWC at customerservice@bsmwc.com or (562) 866-9980.

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